ISO 17100 & ISO 9001 Certified Translation Workflow
Lisan India follows a structured and documented ISO 17100 translation process aligned with ISO 9001:2015 Quality Management Systems and ISO 17100:2015 Translation Services standards. As an ISO 9001 certified translation company, we ensure that every project follows a clearly defined and measurable translation workflow process designed for consistency, accountability, and performance monitoring.
Our ISO compliant translation services are built on documented procedures, qualified linguists, bilingual review requirements, and systematic quality assurance controls. This structured approach enables us to deliver reliable and high-quality translation services across industries and languages.
Step-by-Step Process for Accurate Localization
Here is how we generally work following the steps mentioned below. Client instructions and requirements are paramount for us and we are sharp and apt with the deadlines.
1. PLANNING
Every project begins with a well-defined scope under our ISO certified translation workflow framework. During this stage, we:
- Analyze client requirements and objectives
- Identify subject matter, language pairs, and target audience
- Define project specifications and quality benchmarks
- Establish timelines and delivery milestones
- Determine required tools and technical resources
This planning stage forms the foundation of our translation project management process and ensures alignment with ISO 17100 preparation requirements.
2. PREPARATION
The preparation phase strengthens terminology consistency and linguistic accuracy within our structured translation process:
- Review reference materials provided by the client
- Prepare or update glossaries and terminology databases
- Develop or apply style guides
- Configure translation memory (TM) and CAT tools
- Prepare project files for translation
These steps support our translation quality control procedures and ensure compliance with documented ISO standards.
3. ASSIGNMENT
In accordance with ISO 17100 resource requirements, projects are assigned to qualified professionals:
- A dedicated Project Manager oversees execution
- Native translators with domain expertise are selected
- Independent reviewers are assigned for bilingual review
- Confidentiality and data protection protocols are applied
This ensures a compliant bilingual review process, a mandatory component of ISO 17100 compliant translation.
4. PRODUCTION
The production stage represents the core of our professional translation workflow:
- Translation by qualified linguists
- Independent bilingual review (as required by ISO 17100)
- Editing and linguistic refinement
- Terminology validation
- Automated QA checks for consistency and formatting
Our translation quality assurance process integrates ISO 9001 quality management principles to ensure traceability, documentation, and performance measurement.
5. FINALIZATION & DELIVERY
Before delivery, every project undergoes structured verification:
- Final linguistic and formatting review
- Validation of file integrity and naming conventions
- Compliance check with client instructions
- Secure file transfer
This phase ensures the reliability of our ISO compliant translation services and reinforces our commitment to a documented quality management system in translation.
6. CLIENT FEEDBACK & CONTINUOUS IMPROVEMENT
Continuous improvement is central to our ISO framework:
- Client feedback is documented and analyzed
- Revisions are implemented by qualified linguists
- Corrective and preventive actions are applied
- Internal performance metrics are monitored
As a certified language service provider, we follow ISO 9001 principles to enhance service delivery and maintain consistent quality standards.
Our Commitment to ISO Certified Translation Services
Our ISO 9001:2015 & ISO 17100:2015 certifications demonstrate:
- A documented and measurable translation workflow process
- Defined competence criteria for translators and reviewers
- Mandatory bilingual review procedures
- Structured translation quality assurance process
- Risk-based quality management
- Continuous improvement mechanisms
As an ISO 17100 certified translation company in India, we ensure that every assignment is handled through a transparent, compliant, and performance-driven workflow.
Any question in mind?
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